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The Library · v2.4 · last shipped today

The Library
is the moat.

177 atoms. 6 spines. D1–D7 design rules. The composition layer behind every system we ship — so your build doesn't start at zero, it starts at production.

177
Total atoms catalogued
149
Production-ready & deployed
28
In R&D / pilot
6
Workflow spines
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This is a representative slice — full atom IDs and source visible to active clients. Need something not on the list? That's the audit.

Content

2 chains · brand-voice safe drafting and distribution
2 chains · 8 utility atoms
CON-01
Brand-voice fingerprint
Trains drafts on your past 90 days of posts
CON-02
Multi-channel draft fanout
One topic → LinkedIn / IG / blog / email native drafts
CON-03
HITL approval inbox
Approve, revise, or kill posts via email or Slack
CON-04
Schedule + rate-limit dispatch
Buffer-style queue with brand-safe overrides
CON-05
Long-form to clips repurposer
One blog → 6 short-form variants
CON-06
Performance feedback loop
Engagement data tunes future drafts

Reactivation

10 atoms · turn dormant lists into booked appointments
10 atoms · 6 utility
RXT-01
Missed-call text-back chain
Within 60s: auto-text + log + assignee notify
RXT-02
Outreach Engine cadence
5-touch text/email cycle with smart pause
RXT-03
Aged-lead reanimation
Pulls 6mo+ unconverted into a fresh wave
RXT-04
Engagement-score router
Hot leads jump pipeline, cold ones nurture
RXT-05
Win-back cadence (churned)
Multi-touch sequence for past clients
RXT-06
STOP-handling + suppression sync
Compliance, across channels and tools
RXT-07
Dormant pipeline scrubber
Cleans + tags abandoned opportunities weekly
RXT-08
Birthday + anniversary trigger
Personal-occasion outreach on autopilot
RXT-09
Reply-detection auto-pause
Pauses cadence the moment a human replies
RXT-10
Escalation to live caller
When to hand off to a human, automatically

Onboarding

13 atoms · booked lead to active client, fully tracked
13 atoms · 9 utility
ONB-01
DocuSeal consent dispatch
Sends signature-required forms, tracks status
ONB-02
Three-system booking sync
Base44 ↔ GHL ↔ Google Calendar, one source of truth
ONB-03
Welcome cadence
SMS + email + invite, locale-aware
ONB-04
No-show one-click rebook
Calendar pre-populated, sent within 5 min
ONB-05
Intake form validator
Catches typos and missing fields before they hit ops
ONB-06
Pre-appointment reminder cascade
T-72h, T-24h, T-2h sequence with smart channel
ONB-07
First-visit checklist generator
Sends client what to bring / expect / wear
ONB-08
Insurance verification handoff
Routes to verifier + tracks turnaround
ONB-09
Photo/file upload portal
Secure pre-visit asset collection
ONB-10
Calendar-conflict resolver
Auto-reschedules + notifies on conflicts

Quote

10 atoms · proposals that build themselves
10 atoms · 6 utility
QUO-01
Plan-comparison engine
Renders 2–5 plans with apples-to-apples table
QUO-02
Carrier doc ingestion
PDF/HTML to structured plan data
QUO-03
Calendar slot finder
With travel time + recovery buffers
QUO-04
Branded proposal generator
Theme-aware, e-sign embedded
QUO-05
Stale-quote nudge
Re-engages prospects 7d, 14d, 30d post-send
QUO-06
Quote-to-bind tracker
Pipeline view of every open proposal
QUO-07
Pricing-rule engine
Tier discounts, packages, override logic
QUO-08
Benefit-guide PDF renderer
Branded, accessible, e-mailable

Customer service

13 atoms · the front desk that never sleeps
13 atoms · 9 utility
SVC-01
Voice receptionist
Books, reschedules, FAQs, live handoff
SVC-02
Inbound reply triage
Categorizes + routes by intent + urgency
SVC-03
FAQ self-learning loop
Improves on every ticket, with HITL gates
SVC-04
Sentiment escalation
Negative tone? Pings ops within 60s
SVC-05
Review request + capture chain
5★ → Google · 1–3★ → ops review
SVC-06
After-hours router
Sends to voice AI vs. on-call human
SVC-07
Transcript redactor
PII-safe call records for storage
SVC-08
Spanish-language handoff
Voice + text auto-detect & route
SVC-09
Refund / billing escalator
Sensitive ticket → human, fast
SVC-10
Web-chat to SMS bridge
Continues conversation off-site

Discovery

9 atoms · booked call to signed deal, with the right human in the loop
9 atoms · 5 utility
DIS-01
Scout chain
Pre-call intel: socials, site, news mentions
DIS-02
Prep brief generator
Sent to rep 30 min before the call
DIS-03
Live note CRM hydration
Transcript → structured GHL fields
DIS-04
Booked-to-signed handoff
Triggers proposal + calendar lock
DIS-05
Lead-source enrichment
Adds firmographic + intent signals
DIS-06
Duplicate detection & merge
Cleans up CRM cruft pre-call
DIS-07
Call recording archive
Compliant storage + transcript search
DIS-08
Post-call follow-up generator
Drafts thank-you + next-step within 5 min
D1–D7 design rules

How we decide what gets into the library.

Every atom is governed by seven internal rules. If a candidate fails any of them, it doesn't ship — it goes back to R&D. This is why our chains hold up in production.

D1

Idempotent

Re-running an atom on the same record never breaks state. Always.

D2

Observable

Every atom emits a structured log with status, duration, and trace ID.

D3

Reversible

Side effects are undoable, or quarantined behind a HITL gate.

D4

Composable

Inputs and outputs follow the spine schema, so atoms snap together.

D5

Bounded cost

Hard ceilings on tokens, retries, and external calls per run.

D6

Fail-loud

Silent failures are forbidden. If it breaks, ops gets paged.

D7

Documented

Every atom ships with a runbook, an owner, and a test fixture.

How we extend it

New atom in 14 days, on average.

When a client needs something the library doesn't yet hold, we don't say "next quarter." We design the atom against D1–D7, ship a pilot, run it on their data, and harden it. The next client benefits — but the first one paid only for their build, not the R&D.

Read the methodology

New-atom intake flow

  1. 1
    Spec the workflow
    Define inputs, outputs, edge cases. Map to a spine.
  2. 2
    Audit against D1–D7
    Each rule must have a concrete answer or the design is reworked.
  3. 3
    Build & pilot
    Live on the client's stack, behind a HITL gate.
  4. 4
    Harden + catalog
    7-day stability window. Then it joins the library with a fixture.
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