Capabilities

Six spines. Every system maps to one.

We don't sell features. We sell workflow ownership. Each spine below represents a slice of your customer lifecycle we can take fully off your team's plate — composed from atoms that have shipped to production for real businesses.

Spine 01 · Content

The marketing engine that doesn't sound like a robot.

AI drafts. Humans approve. Posts go live across channels on a schedule that respects your brand voice. Editorial guardrails, not autopilot — because the only thing worse than no posts is bad ones.

Multi-channel content drafting (LinkedIn, IG, blog) with brand-voice memory

HITL approval gate before anything goes live

Scheduled distribution + repurposing chain (long-form to clips)

Performance feedback loop tunes future drafts

Atoms inside this spine

Brand-voice fingerprintTrains drafts on your past 90 days of posts

CON-01

Multi-channel draft fanoutOne topic, four channel-native drafts

CON-02

HITL approval inboxApprove or revise from email/Slack

CON-03

Schedule + rate-limit dispatchBuffer-style queue with overrides

CON-04

+ shared utilities: media library, hashtag bank, link tracker

Spine 02 · Reactivation

Cold lists turn into booked appointments. On a schedule.

Most service businesses are sitting on five-figure pipelines they've forgotten about. Our reactivation spine walks every dormant lead through a tested cadence — text, email, voice — and books the ones that respond. The ones that don't get tagged for a future cycle, not deleted.

Outreach Engine (cold-to-warm cadence with branching logic)

Missed-call text-back chain — no missed call goes unanswered

Win-back sequences for churned and aged leads

Engagement scoring + auto-pipeline routing

Atoms inside this spine

Missed-call text-back chainWithin 60 seconds, auto-text + log + assign

RXT-01

Outreach Engine cadence5-touch text/email cycle with smart pause

RXT-02

Aged-lead reanimationPulls 6mo+ unconverted into a fresh wave

RXT-03

Engagement-score routerHot leads jump pipeline, cold ones nurture

RXT-04

+ 6 utility atoms: STOP-handling, opt-in capture, suppression sync

Spine 03 · Onboarding

Booked lead to active client, fully automated.

The window between "they said yes" and "they show up" is where most operations bleed. Forms fall through. Calendars don't sync. Welcome emails go to spam. Our onboarding spine wires every step together so the booking-to-active client journey is invisible to your staff.

DocuSeal consent dispatch with auto-reminder cadence

Base44 + GHL + Google Calendar three-way booking sync

Welcome chain: SMS, email, calendar invite, intake form, all tracked

No-show recovery with one-click rebook link

Atoms inside this spine

DocuSeal consent dispatchSends signature-required forms, tracks status

ONB-01

Three-system booking syncBase44 ↔ GHL ↔ Google Calendar

ONB-02

Welcome cadenceMulti-channel, locale-aware, brand-voiced

ONB-03

No-show one-click rebookSame-day rebook link, calendar pre-populated

ONB-04

+ 9 utility atoms: timezone resolver, intake validator, doc storage

Spine 04 · Quote

The proposal that builds itself, in front of the client.

Quoting is where deals die — slow turnarounds, missing comparisons, sloppy formatting. Our quote spine ingests carrier docs, plan data, or service menus, renders branded comparison engines, and pushes signed contracts directly to the right pipeline.

Plan-comparison engine (multi-carrier benefit guides side-by-side)

Calendar-slot finder with travel time + buffer logic

Branded proposal generator with e-sign integration

Quote-to-bind tracker with stale-quote nudges

Atoms inside this spine

Plan-comparison engineRenders 2-5 plans with apples-to-apples table

QUO-01

Carrier doc ingestionPDF/HTML to structured plan data

QUO-02

Calendar slot finderWith travel time + recovery buffers

QUO-03

Branded proposal generatorTheme-aware, e-sign embedded

QUO-04

+ 6 utility atoms: pricing logic, version tracking, archive

Spine 05 · Customer service

The front desk that never sleeps and never forgets.

Voice AI for after-hours. Inbound triage during the day. A human-in-the-loop layer for anything sensitive. The customer doesn't notice the system — they just notice you answered fast and got it right.

24/7 voice receptionist (VAPI / Retell / ElevenLabs) with calendar integration

Inbound reply triage across SMS, email, web chat

FAQ engine that learns from your past tickets

Sentiment-aware escalation with HITL approval

Atoms inside this spine

Voice receptionistBooks, reschedules, answers FAQs, hands off live

SVC-01

Inbound reply triageCategorizes + routes by intent + urgency

SVC-02

FAQ self-learning loopImproves on every ticket, with gates

SVC-03

Sentiment escalationNegative tone? Pings ops within 60 seconds

SVC-04

+ 9 utility atoms: transcription, redaction, after-hours router

Spine 06 · Discovery

From booked call to signed deal, with the right human in the loop.

Discovery is where deals are won — but most reps walk in cold. Our discovery spine prepares your team with everything they need before the call, captures notes during, and routes follow-up automatically after.

Scout chain — pre-call intel from socials, site, public records

Discovery prep doc generated automatically before each call

Live note capture and CRM hydration during the call

Booked-to-signed conversation block with proposal handoff

Atoms inside this spine

Scout chainPre-call intel: socials, site, news mentions

DIS-01

Prep brief generatorSent to rep 30 min before the call

DIS-02

Live note CRM hydrationTranscript → structured fields in GHL

DIS-03

Booked-to-signed handoffTriggers proposal + calendar lock

DIS-04

+ 5 utility atoms: enrichment, deduplication, recording archive

Want the full breakdown?

Browse the full 177-atom library, by spine.

The Library is the moat. Every atom listed, search-filterable, with the D1–D7 design rules that govern how we build new ones.

Open the Library → Get a free audit